Terms of Service
Last Updated: August 21, 2026
These Terms of Service govern your use of pumpnexa.com and purchases made through PumpNexa.
PumpNexa is operated by Kunming Zannuan Trading Co., Ltd. Throughout these Terms, “PumpNexa,” “we,” “us,” and “our” refer to Kunming Zannuan Trading Co., Ltd., as applicable.
By accessing our website, using our services, or purchasing products from us, you agree to these Terms of Service and our applicable policies.
1. Online Store Terms
By using this website, you represent that you have the legal capacity required under applicable law to enter into transactions through our store.
You may not use our products or services for unlawful or unauthorized purposes, and you may not use our website in a manner that violates applicable laws or regulations.
2. General Conditions
We reserve the right to refuse or restrict service where reasonably necessary and permitted by applicable law.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of our website or services except as permitted by applicable law or with our written authorization.
3. Product Information
We make reasonable efforts to present product descriptions, images, specifications, availability, and pricing accurately.
However, colors and product appearance may vary depending on your device display, lighting, manufacturing variations, and other factors.
We may correct errors or inaccuracies in product information where necessary.
4. Prices
Product prices are displayed on pumpnexa.com and may change from time to time.
The price applicable to an order is generally the price displayed during checkout when the order is submitted, subject to correction of obvious errors where permitted by applicable law.
Shipping charges, taxes, and other applicable charges will be displayed where applicable before checkout is completed.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to cancel or limit an order where reasonably necessary, including in cases involving payment failure, suspected fraud, incorrect pricing, product unavailability, or inaccurate customer information.
If an order is canceled after payment has been successfully collected, an appropriate refund will be issued where applicable.
6. Shipping and Delivery
Orders are generally processed within 1–3 business days.
Most orders are typically delivered within approximately 7–15 business days after shipment, although actual delivery times may vary.
Orders from $0.00 to $39.99 are subject to a $12.99 shipping fee.
Orders of $39.99 or more qualify for FREE shipping.
Additional information is available in our Shipping Policy.
7. Returns and Refunds
Eligible return requests may be submitted within 30 days of delivery.
Customers must contact us before sending a return.
Approved returns may be directed to our U.S. return warehouse:
485 Horizon Drive NE, Suite 800
Suwanee, GA 30024
United States
Eligibility requirements, return shipping responsibilities, refund procedures, and other conditions are explained in our Return Policy.
8. Payment
Payment methods available for an order will be displayed during checkout.
Orders may be subject to payment authorization or verification before fulfillment.
Approved refunds are generally issued to the original payment method.
9. Accuracy of Information
We make reasonable efforts to keep information on our website accurate and current.
From time to time, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.
We reserve the right to correct such information where permitted by applicable law.
10. Third-Party Services
Certain parts of our website or services may rely on third-party providers, including payment processors, shipping carriers, hosting providers, analytics providers, and ecommerce technology providers.
Your use of certain third-party services may also be subject to their respective terms and policies.
11. Prohibited Uses
You may not use the website to engage in unlawful activities, infringe intellectual property rights, transmit malicious software, interfere with website security, collect information unlawfully, engage in fraudulent activity, or otherwise misuse our services.
12. Intellectual Property
Content made available through PumpNexa, including website design, text, graphics, and other materials owned by us or used with appropriate rights, is protected by applicable intellectual property laws.
Nothing in these Terms grants you ownership of intellectual property belonging to PumpNexa or applicable third parties.
13. Disclaimer
To the extent permitted by applicable law, our website and services are provided subject to the terms, conditions, warranties, and protections required by applicable consumer law.
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
14. Limitation of Liability
To the maximum extent permitted by applicable law, PumpNexa and its operating company will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services where such liability may lawfully be limited.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
15. Privacy
Our collection and use of personal information are governed by our Privacy Policy.
Please review the Privacy Policy available on pumpnexa.com for additional information about our privacy practices.
16. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our services, business operations, policies, or applicable requirements.
The current version will be published on pumpnexa.com with the applicable update date.
17. Governing Law
These Terms of Service and any separate agreements through which we provide our services shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles. The laws of the State of Georgia shall apply to any dispute, claim, or controversy arising out of or relating to these Terms, the website, our products, services, or transactions conducted through the website.
18. Dispute Resolution
If any dispute, claim, or controversy arises out of or relates to these Terms of Service, the website, our products, services, or any transaction with us, the parties shall first attempt to resolve the dispute through good-faith negotiations.
If the dispute cannot be resolved informally, either party may pursue any remedy available under applicable law, including arbitration where mutually agreed or permitted by applicable law, or proceedings before a court of competent jurisdiction. Nothing in this section limits any rights or remedies that cannot lawfully be waived under applicable consumer protection laws.
19. Jurisdiction and Venue
Subject to any mandatory rights available to consumers under applicable law, any court proceeding arising out of or relating to these Terms of Service, the website, our products, services, or transactions shall be brought before a court of competent jurisdiction located in the State of Georgia, United States.
The parties consent to the jurisdiction and venue of such courts.
20. Arbitration
Where permitted by applicable law and agreed to by the parties, a dispute may be submitted to binding arbitration instead of court proceedings.
Any arbitration shall be conducted in accordance with applicable arbitration laws and the rules agreed upon by the parties. If arbitration is not required or agreed upon, either party may seek resolution through a court of competent jurisdiction as described above.
21. Contact Information
Questions regarding these Terms of Service may be sent to:
Email: service@pumpnexa.com
Phone: +86 13148304262
Website: pumpnexa.com
Operating Company: Kunming Zannuan Trading Co., Ltd.
Registered Address:
Room 410CC, Huateng Building, Xiyuan Subdistrict, Xishan District, Kunming City, Yunnan Province, China
PumpNexa is operated by Kunming Zannuan Trading Co., Ltd.